Printer Maintenance Contract

Annual Maintenance Contract is like Insurance which protects your printer investment, printer downtime and repair costs.

To enhance the level of service provided to our customers, LPS now offers an annual maintenance contract that provides quality,

• With a maintenance contract you will have the assurance of knowing that repairs will be provided
• Efficiently and economically by trained LPS service personnel. Furthermore by purchasing repair services
• Annually in advance through a maintenance contract, you can save over standard flat rate repair pricing.

FREE PHONE SUPPORT

Call us anytime you have a question, concern, or problem regarding your computer or its operation. Most times we can walk you through a process or answer your questions with a quick telephone conversation or by connecting remotely via the Internet. Often the right answer at the right time can save lots of problems. You know... "A stitch in time, saves nine".

FRONT-OF-THE-LINE PRIORITY

If there are repair issues that can't be handled by phone, you'll receive priority (over non-agreement customers) in scheduling a service call or remote service appointment. In-shop expediting (front-of-the-line priority) still requires an expedite fee.

REDUCED LABOR RATE (1/2 price labor)

All routine preventative-maintenance work is included in your maintenance agreement. Any additional work we do for you will be at 1/2 our normal applicable rate. This rate is viable for repairs, new system construction, training, or any projects that you might need help with. Emergency (same day, after hours, and holidays rates) service not included. 1/2-price labor does not apply to laptop hardware repairs (broken screen, DC jack replacement) or Data Recovery Services.